Data Retention Policy
Last updated: January 1, 2026
This policy explains how long we keep your personal data and why. We only retain data for as long as necessary to fulfill our purposes and comply with legal obligations.
Our Retention Principles
We retain personal data only for as long as necessary to fulfill the purposes outlined in our Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
Purpose-Based
Data kept only as long as needed
Legal Compliance
Meeting regulatory requirements
Secure Deletion
Safe removal when no longer needed
Retention Periods by Data Type
Contact Form Submissions
Up to 24 monthsFollow-up and service inquiries
Client Project Records
Duration of service + 7 yearsService delivery and legal compliance
Billing & Invoice Records
As required by tax law (typically 7 years)Tax and accounting obligations
Marketing Data
Until consent is withdrawnEmail communications and updates
Website Analytics
26 monthsService improvement and optimization
Support Tickets
3 years after resolutionQuality assurance and dispute resolution
Why We Retain Data
Data retention is based on specific, legitimate purposes:
Request Data Deletion
You may request deletion of your personal data at any time. We will process your request within 30 days, subject to any legal retention requirements.
To request deletion, contact us at:
privacy@friendlywebdesigns.comNote: Some data may be retained where legally required (e.g., tax records, legal disputes).
Legal Retention Requirements
Certain data must be retained to comply with legal obligations:
- •Tax records: Retained as required by IRS and state tax authorities
- •Contract records: Retained for the duration of any applicable statute of limitations
- •Legal holds: Data preserved when litigation is anticipated or pending
Questions About Data Retention?
If you have questions about how we retain your data or wish to exercise your rights, please contact us.