AI Usage Disclosure
Transparency in Artificial Intelligence
At Friendly Web Designs, we believe in complete transparency about how we use artificial intelligence in our business operations. This disclosure explains our AI practices, human oversight measures, and your rights regarding AI-assisted services.
Overview
Friendly Web Designs utilizes artificial intelligence (AI) technologies to enhance our services, improve efficiency, and provide better experiences for our clients. We are committed to using AI responsibly, ethically, and transparently.
Our AI Commitment
Transparency
Clear disclosure of AI use
Human Oversight
AI augments, not replaces
Responsibility
Ethical AI practices
How We Use AI
We use AI technologies in the following areas of our business:
Content Generation
AI assists in generating blog posts, website copy suggestions, and marketing content that is always reviewed and edited by our human team.
Customer Support
AI may assist in drafting initial responses to common inquiries, with human review before sending to ensure accuracy and personalization.
Email Communications
AI helps personalize email templates and optimize send times, but all communications are initiated and approved by our team.
Business Analytics
AI analyzes business data to provide insights and recommendations, helping us improve our services and client outcomes.
AI-Generated Content
Content Review Process
AI Draft Generation
AI creates initial content based on guidelines and brand voice
Human Review
Our team reviews for accuracy, quality, and brand alignment
Editing & Approval
Content is edited as needed and approved before publication
Quality Assurance
Final review ensures content meets our quality standards
AI May Generate
- • Blog post drafts
- • Email templates
- • Marketing copy suggestions
- • FAQ responses
AI Does NOT Make
- • Business decisions
- • Financial recommendations
- • Legal advice
- • Contractual commitments
AI in Communications
Automated Communication Disclosure
Some of our communications may be AI-assisted or automated. This includes email campaigns, follow-up messages, and appointment reminders. All automated communications are configured and monitored by our human team.
| Communication Type | AI Involvement | Human Review |
|---|---|---|
| Marketing Emails | Content assistance, send time optimization | Yes - Before sending |
| Appointment Reminders | Automated scheduling and sending | Template reviewed |
| Support Responses | Initial draft suggestions | Yes - Always |
| Project Updates | None - Fully human written | Yes - 100% human |
Human Oversight
Our Human-First Philosophy
While AI helps us work more efficiently, humans remain at the center of every decision. AI is a tool that assists our team, not a replacement for human judgment, creativity, or expertise. Every significant action, communication, and deliverable is reviewed by a real person.
Pete Stathopoulos
Co-Founder & Lead Developer
Reviews all technical implementations and ensures AI outputs meet quality standards
Katherine Stathopoulos
Co-Founder & Operations Lead
Oversees all client communications and content before publication
Accuracy Limitations
Important Disclaimer
AI systems, while powerful, have inherent limitations. AI-generated content may occasionally contain errors, outdated information, or statements that require verification. We implement human review processes to minimize these issues, but perfection cannot be guaranteed.
AI Limitations Include:
- •AI may not have access to the most current information or recent developments
- •AI-generated content may require fact-checking for technical accuracy
- •AI cannot fully understand context, nuance, or individual circumstances
- •AI recommendations should not replace professional advice (legal, financial, etc.)
Your Rights
You have the following rights regarding AI-assisted services:
Request Human Interaction
You may request to interact directly with a human team member at any time
Transparency
You may ask whether any specific communication or content was AI-assisted
Opt-Out
You may request to opt-out of AI-assisted communications where feasible
Report Concerns
You may report any concerns about AI-generated content or communications
Policy Updates
As AI technology evolves, we may update this disclosure to reflect changes in our practices. We will notify you of material changes through:
- Email notification to registered clients
- Updated "Last Modified" date on this page
- Announcement on our website or blog
Questions About Our AI Practices?
We're committed to transparency. If you have questions, concerns, or requests regarding our AI usage, please don't hesitate to contact us.