Quick Actions
Overview
By providing your phone number and checking the SMS consent box on our website, you agree to receive text messages from Friendly Web Designs. These messages may include:
- Appointment reminders and confirmations
- Project status updates
- Important service notifications
- Responses to your inquiries
Important Notice
Consent to receive text messages is not required to purchase our services. You may opt out at any time.
What You'll Receive
When you opt in to receive SMS messages from Friendly Web Designs, you may receive the following types of communications:
Transactional Messages
- • Appointment confirmations
- • Appointment reminders
- • Project milestone updates
- • Invoice notifications
- • Support ticket updates
Promotional Messages
- • Special offers (with separate consent)
- • Service announcements
- • New feature notifications
- • Seasonal promotions
Message Frequency
Messages Per Month (Average)
Message frequency varies based on your project activity
Typical message frequency: You will receive approximately 1-4 messages per month during active project phases. Message frequency may increase during critical project milestones or when you have scheduled appointments. You will never receive more than 10 messages per month unless you initiate a conversation.
Message & Data Rates
Message and data rates may apply. Standard messaging rates from your wireless carrier may be charged for each text message sent or received. Friendly Web Designs does not charge any additional fees for SMS messages.
Contact your wireless carrier for details about your text messaging plan. If you have questions about charges, please contact your mobile service provider.
How to Opt In
You can opt in to receive SMS messages from Friendly Web Designs by:
- 1
Website Forms
Check the SMS consent checkbox when submitting any form on our website (contact form, booking form, etc.)
- 2
Text Keyword
Text JOIN to our business number
- 3
Verbal Consent
Provide verbal consent during a phone call with our team (recorded for compliance)
Confirmation: After opting in, you will receive a confirmation message:
"Thank you for subscribing to Friendly Web Designs! You'll receive up to 4 msgs/month. Reply HELP for help, STOP to cancel. Msg&Data rates may apply."
How to Opt Out
You can stop receiving SMS messages at any time by using any of these methods:
Text STOP
Reply STOP to any message you receive from us. You will receive a confirmation: "You have been unsubscribed. You will not receive any more messages from Friendly Web Designs. Reply JOIN to resubscribe."
Call Us
Call (800) 555-1234 and request to be removed from SMS communications.
Online
Visit our Opt-Out page and submit your request.
Getting Help
If you need assistance with our SMS program, you have several options:
When you text HELP, you will receive: "Friendly Web Designs SMS Help: For support, call (800) 555-1234 or email hello@friendlywebdesigns.com. To opt out, reply STOP."
Privacy & Data Protection
We take your privacy seriously. Here's how we handle your information:
- Your phone number is stored securely and encrypted
- We never sell or share your phone number with third parties for marketing
- Your consent preferences are recorded and can be audited
- Opt-out requests are processed immediately
For complete details, please review our Privacy Policy.
Contact Us
If you have any questions about our SMS Terms & Conditions, please contact us:
Friendly Web Designs
2261 Market Street #5765
San Francisco, CA 94114