Billing Terms & Fee Schedule

All projects are quoted in USD and subject to applicable taxes.

Founder pricing is available for qualified businesses, subject to approval and stated minimums.

Payments below the stated minimum are not accepted.

Custom scopes are quoted in your written service agreement, which controls if it differs from list pricing.

All payments must be made through PayPal or our direct Stripe portal.

Autopay is available but not required — you may pay manually each cycle, as long as payment is made on time.

We do not accept Zelle, checks, or cash under any circumstances.

Payments must clear in full; any processor fees on returned or reversed payments remain your responsibility.

Hosting and management are required for all websites we build and start at $149.99/mo.

Billed month-to-month or annually. Annual plans may be offered at a reduced effective rate.

Recurring charges renew automatically until cancelled in writing.

Websites must remain hosted with us during active service; self-hosting is not permitted while service is active.

Hosting fees are non-refundable for any period of service already rendered.

Logo design and other one-off creative projects require a 50% deposit to begin.

Deposits on one-off projects become non-refundable upon approval.

Extra pages, integrations, copywriting, or rush timelines are quoted separately in writing before work begins.

All approved work is billable regardless of whether it is ultimately used.

We auto-invoice on each billing date — we do not auto-charge your payment method. You are responsible for paying every invoice on time.

We are not responsible for missed or late payments; it is your responsibility to pay your invoice before it becomes past due.

A late fee of $13.95 begins after the 5th day past due and recurs every 5 days thereafter (days 5, 10, and 15).

A maximum of 3 late fees ($13.95 each) will be charged per past-due cycle.

On the 15th day past due, the 3rd and final late fee AND a $34.95 disconnection fee are both incurred, and your website is disconnected (taken offline).

To bring a disconnected site back online, a $34.95 reactivation fee plus all past-due balances and accrued late fees must be paid in full.

Billing continues during suspension — disconnection does not pause, reduce, or waive your monthly charges.

While disconnected, you do not incur new late fees for those months, but each monthly charge still accrues and must be paid.

You are responsible for keeping a valid payment method on file during active service.

A minimum of 45 days' written notice is required to cancel any service.

Projects may be cancelled within 3 business days of signing, but the deposit remains non-refundable because work begins immediately.

After Milestone One, a 20% fee applies to the prorated value of remaining work, in addition to the non-refundable deposit.

If you are under a signed contract, a prorated cancellation fee covering the remaining term of the agreement applies.

Deposited amounts are non-refundable, with no exceptions.

All completed work and any outstanding balance must be paid in full.

Hosting is month-to-month with no long-term contract — cancel anytime with 45 days' notice. No prorated refunds for partial months.

The account must be paid in full before any website, domain, or related assets are released to you or to another provider.

A $49.95 transfer fee applies to each domain transfer and to the release of assets to you or a third-party provider.

Release and transfer requests are processed only after all outstanding balances, fees, and the transfer fee are paid.

We cannot transfer or release assets while a balance is past due or the account is suspended.

All sales are final. No refunds are issued for any project, deposit, hosting, or service fee.

We do not accept billing disputes or chargebacks for legitimately rendered services.

The maximum amount that may be credited to any single account is $50.00 per year, total — no exceptions.

This $50.00 annual credit cap applies regardless of the number or value of services on the account.

These rules are applied strictly and equally to all accounts.

The only exception is a separate amount or term expressly stated in a signed written contract, which controls if it conflicts with this policy.

Filing a chargeback for legitimately rendered services is a breach of these terms and may result in immediate suspension of your website and services until resolved; reversed amounts plus any bank or processor fees remain payable.

All website management, maintenance, hosting, SEO, updates, monitoring, suspension, and account actions are authorized services performed within the scope of your service plan and these Terms.

We never take unauthorized control of your website and do not act outside the authority granted under the service agreement. Any service interruption, suspension, restriction, or account action is handled in accordance with the terms agreed to by all customers.

Characterizations such as "hijacked," "held hostage," "stolen," "locked out," "sabotaged," or similar terms are expressly rejected and do not accurately describe authorized actions taken under these Terms.

We are not responsible for losses you have not documented. Absent written documentation or evidence that an action by our company was the direct cause of a loss, we accept no responsibility or liability for alleged damages, lost profits, lost opportunities, or other consequential losses.

Nothing in our communications, support, or ongoing discussions is an admission of fault, negligence, wrongdoing, or liability of any kind.

Our total aggregate liability for any claim is limited to the amounts described in the No Disputes & No Refunds section above, and all rights and remedies available to us under the service agreement and applicable law are expressly reserved.

Recurring plans renew automatically at the end of each billing period until cancelled.

We may adjust recurring pricing with at least 30 days' notice before your next renewal.

Existing one-time project pricing for an active engagement will not change mid-project.

Taxes are calculated based on your billing location and may change with applicable law.